Shipping Information – 7 Jeans
Thank you for your interest in 7 Jeans. Below you will find detailed information about our shipping policies and procedures.
Shipping Methods & Delivery Times
We offer several shipping options to meet your needs. The available methods and estimated delivery timeframes will be displayed at checkout based on your selected delivery destination. Please note that these are transit estimates provided by the carrier and do not include the initial order processing time. Delivery times may vary during peak seasons or due to unforeseen carrier delays.
Shipping Destinations & Costs
We ship to a wide range of countries. Shipping costs are calculated based on your delivery address and the selected shipping service. The exact cost will be clearly shown during the checkout process before you finalize your purchase. We occasionally offer promotional free shipping; terms for such promotions will be clearly stated at the time of the offer.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package’s progress. You can also view this information by logging into your account on our website.
Shipping Address
Please ensure your shipping address is entered correctly and completely at checkout, including any necessary apartment or suite numbers. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an address error, we will contact you. Reshipment may incur additional shipping charges.
International Orders & Customs
For orders shipped outside of our primary domestic region, please be aware that international shipments may be subject to import duties, taxes, and customs clearance fees. These charges are the responsibility of the recipient and are not included in the item price or shipping cost paid to 7 Jeans. We cannot predict or control these fees. For more information, please contact your local customs office.
Delayed or Lost Packages
While delivery estimates are reliable, occasional delays can occur due to carrier processing, weather, or customs inspections. If your tracking information indicates a significant delay or if your package appears to be lost in transit, please contact our customer service team for assistance. We will work with the carrier to investigate the issue.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us immediately. We can only modify an order if it has not yet entered the shipping process. Once an order has been prepared for shipment or has been shipped, we are unable to make changes or cancellations.
Multiple Shipments
If your order contains multiple items, they may sometimes be shipped in separate packages from our warehouse. You will receive a separate tracking number for each shipment. You will not be charged additional shipping fees for split shipments.
Unsuccessful Delivery Attempts
If a delivery attempt is unsuccessful (e.g., no one is available to sign for the package), the carrier will typically leave a notice with instructions. It is the recipient’s responsibility to follow up with the carrier to arrange for pickup or redelivery. Packages that are ultimately returned to us due to failed delivery may be subject to restocking fees and/or additional shipping charges for reshipment.
For any further questions regarding shipping not covered here, please reach out to our customer service team via the contact form on 7-denim.com. Have your order number ready for faster service.